Privacy Policy

taya05 ("taya05," "we," "us," "our") operates the online gaming platform accessible at taya05.club. We are a PAGCOR-regulated entity providing online casino, sports betting, bingo, fishing games, and related gaming services to eligible players in the Philippines.

This Privacy Policy ("Policy") describes how taya05 collects, uses, stores, shares, and protects personal information in connection with your use of our platform. It applies to all registered users, prospective users, visitors to our website, and anyone who contacts taya05 customer support.

By registering an account on taya05 or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the taya05 platform immediately.

taya05 acts as the Data Controller for personal data collected through the taya05 platform. As Data Controller, taya05 determines the purposes and means of processing your personal information. taya05 is registered with and regulated by PAGCOR and complies with the National Privacy Commission (NPC) of the Philippines regarding data privacy obligations.

For all data privacy matters, you may contact our Data Protection Officer (DPO) at: [email protected] — note this is a plain-text address, not a clickable link.

3.1 Identity & Registration Data

When you register a taya05 account, we collect: full legal name, date of birth, nationality, gender, Philippine mobile number, email address, and chosen username and password (stored in encrypted form).

3.2 KYC & Verification Documents

In compliance with PAGCOR licensing requirements and the Anti-Money Laundering Council (AMLC) Act, taya05 collects copies of government-issued identification documents. Accepted documents include: UMID, SSS card, PhilHealth ID, Philippine passport, driver's licence, and Postal ID. We may also collect a selfie photograph for liveness verification purposes.

3.3 Financial Data

taya05 collects data related to your deposits and withdrawals, including transaction amounts, timestamps, and payment method identifiers (e.g., GCash mobile number, BDO account name). Full payment account numbers and card numbers are not stored by taya05; these are handled directly by payment processors under their own security frameworks.

3.4 Gaming Activity Data

We collect records of your gameplay sessions, including games played, bets placed, outcomes, win/loss amounts, session durations, and responsible gaming tool activations (e.g., deposit limits set, self-exclusion requests).

3.5 Technical & Device Data

We automatically collect: IP address, device type and operating system, browser type and version, device identifiers, screen resolution, and timezone. This data is used for security, fraud detection, and platform optimisation.

3.6 Communications Data

If you contact taya05 customer support via live chat or email, we retain records of those communications, including timestamps, the content of messages, and any attachments, for quality assurance and dispute resolution purposes.

3.7 Marketing Preferences

If you opt in to marketing communications, we record your preferences and the nature of communications you have received. You may withdraw consent at any time through your account settings or by contacting support.

taya05 collects personal data through the following means:

• Directly from you — information you provide during registration, KYC submission, deposit/withdrawal requests, form submissions, and customer support interactions;
• Automatically — technical and device data collected via cookies, server logs, and platform analytics tools as you navigate the taya05 website and games;
• From third parties — identity verification data from KYC service providers; transaction confirmation data from payment processors such as GCash and Maya; fraud screening data from third-party risk management partners.

taya05 processes your personal data for the following purposes:

• To create, manage, and maintain your taya05 account;
• To verify your identity and age in compliance with PAGCOR's 21+ requirement and AMLC obligations;
• To process deposits, withdrawals, and account transactions in Philippine Peso;
• To provide customer support and resolve disputes;
• To enforce our Terms & Conditions and detect, prevent, and investigate fraud, cheating, money laundering, and other prohibited conduct;
• To personalise your gaming experience and deliver relevant promotions (where you have opted in);
• To comply with PAGCOR reporting obligations and AMLC suspicious transaction reporting requirements;
• To operate and improve our platform, conduct internal analytics, and ensure technical stability;
• To administer responsible gaming tools, including deposit limits, session reminders, and self-exclusion programmes.

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, taya05 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and gaming service delivery;
• Legal obligation — processing required to comply with PAGCOR regulations, AMLC requirements, NPC obligations, and other applicable Philippine laws;
• Legitimate interest — fraud prevention, platform security, and internal analytics that do not override your fundamental rights;
• Consent — marketing communications and optional analytics features, where you have given explicit opt-in consent.

taya05 does not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers — KYC verification partners, payment processors (GCash, Maya, BPI, BDO, Metrobank), fraud detection services, and cloud infrastructure providers operating under data processing agreements;
• Regulatory authorities — PAGCOR, AMLC, the National Privacy Commission, and other Philippine government bodies where disclosure is required by law or regulatory mandate;
• Law enforcement — when compelled by valid court order, warrant, or legal process under Philippine law;
• Corporate transactions — in the event of a merger, acquisition, or asset sale affecting taya05, your data may be transferred to successor entities under equivalent data protection obligations.

All third-party service providers who access your personal data are bound by contractual data processing agreements requiring them to process data only as instructed by taya05 and to maintain appropriate security measures.

taya05 retains personal data for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law. Specifically:

• Active account data is retained for the duration of your account and for five (5) years following account closure, in compliance with AMLC record-keeping requirements;
• KYC documents are retained for a minimum of five (5) years from the date of the last transaction, as required by the AMLC Act;
• Gaming and transaction logs are retained for five (5) years for regulatory compliance and dispute resolution;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until you withdraw consent and for a period thereafter sufficient to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

taya05 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Security measures include: 256-bit SSL/TLS encryption for all data transmission; encrypted storage of passwords and sensitive account data; access controls limiting employee access to personal data on a need-to-know basis; regular security audits and penetration testing; and incident response procedures aligned with NPC breach notification requirements.

While taya05 takes all reasonable precautions, no digital system can guarantee absolute security. In the event of a data breach affecting your rights and freedoms, taya05 will notify the National Privacy Commission and affected users in accordance with NPC Circular 16-03.

taya05 uses cookies and similar tracking technologies to operate and improve our platform. Types of cookies used include:

• Essential cookies — required for login session management and platform functionality. Cannot be disabled without impairing platform access;
• Analytics cookies — used to understand how users navigate the platform and improve user experience;
• Preference cookies — used to remember your display settings and language preferences;
• Security cookies — used to detect and prevent fraud, account abuse, and bot activity.

You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in to your taya05 account.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya05:

• Right to be informed — to know what personal data taya05 holds about you and how it is processed;
• Right of access — to request a copy of your personal data;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data, subject to taya05's legal retention obligations;
• Right to object — to object to processing based on legitimate interest or for direct marketing purposes;
• Right to data portability — to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, contact taya05 support at [email protected]. We will respond within fifteen (15) business days.

taya05 strictly prohibits use of the platform by any person under the age of 21. We do not knowingly collect personal data from individuals under 21. If taya05 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data will be deleted in accordance with applicable law. Parents or guardians who believe their child has registered on taya05 should contact support immediately.

taya05 may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine law, or PAGCOR regulatory requirements. Material changes will be communicated to registered users via email or prominent notice on the platform at least seven (7) days before taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of taya05 following a policy update constitutes acceptance of the revised Policy.

For all data privacy inquiries, access requests, complaints, or to exercise your rights under RA 10173, please contact:

Data Protection Officer, taya05
Email: [email protected] (plain text — not a clickable email link)
Available 24/7 via live chat on the taya05 platform.

If you are unsatisfied with taya05's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph (reference only — not a hyperlink).